Our staff are trained to know all the finer details about your property and its location, but more importantly about your individual situation, for example if you are looking at moving quickly or if you are not in an immediate rush. We are dedicated to meeting your needs, aiming to sell your home as quickly as possible and to achieve the best possible price for you. We ensure your property is seen by all local and national clients that are looking to purchase.
We know how stressful selling a house can be, many large companies struggle to deliver a personal service and clients find themselves passed onto secretaries or answer-machines. Such time wasting and lack of communication can be enormously frustrating and even costly.
All of our members of staff are able to deal with your enquiries/queries as they have knowledge of each individual property. We get to know you personally and all of our members of staff visit each and every property that is instructed on to the market to enable ourselves to confidently discuss the finer details your property has to offer. We consistently deliver a bespoke high-quality service throughout the selling process. We’re able to assure buyers and sellers alike that we’re the experts that they can trust.
Your property will be instantly marketed on our website lesleygreaves.co.uk and rightmove.co.uk. The internet enables buyers to see your property both locally and nationally and to find out other vital local information, such as Ofsted reports for local schools and much more. Your property will have a good quality brochure with as much detail and photos as required, a clear 3D floor plan* and a current EPC* along with a FREE property video tour of your property.
We also have a prominent window display and a modern computer system which includes a Facebook and Twitter account to help ensure that your property is being marketed from every angle possible enabling us to pro-actively target our mailing system of clients waiting to buy. We use all of the newest technology to ensure your property is fully marketed not forgetting traditional ways such as talking to clients on the phone to encourage them to view.
Getting the price right to begin with is crucial. We understand the current market we are in and we are aware of the prices that are being achieved. We find suitable comparables of similar properties, prior to your valuation taking place.
Once on the market, we believe that clients want to be communicated with in full detail and continuously. That’s why we will not only contact you if your property is having a lot of interest, but also if your property is having little interest we will find a solution to resolve the problem quickly and efficiently.
With years of experience in sales we know what works, working differently to the rest. We conduct all viewings on your behalf, to ensure that we get honest feedback which enables us to encourage a client to offer.
We arrange times to suit both yourself and the viewer and we ask owners to be out of the property if possible to help put the viewer at ease. This allows us to show clients around a number of properties giving them the ease to view and allowing them to make a choice. This also helps us to get to know our clients and their individual requirements.
ONCE A SALE IS AGREED
Finding a buyer for your property is usually the less stressful part of the sales transition, often it is the sales process to completion that is fraught with challenges. We successfully validate the credentials of buyers and sellers and additional parties involved in any related transaction before we issue a memorandum of sale.
We proactively and regularly check every link of every agreed chain, keeping buyers and sellers informed of the process throughout. We will discuss any concerns, should they manifest. We aim to find solutions wherever available and as quickly as possible to ensure the transaction can proceed to a formal exchange of contracts and completion.
THE PROPERTY OMBUDSMAN
The Property Ombudsman is a free, impartial and independent service for the resolution of unresolved disputes between consumers and estate agents. The TPO is a government approved scheme to provide redress where necessary. As stated on the Ombudsman’s Website “By dealing with a Member of the TPO, the public may be confident about the agent’s approach in its dealings with actual and potential buyers and sellers of residential property.”
WHY NOT USE THE ESTATE AGENT WHO CARES!